Account management
What is a VPA bundle and how can I create bundle for identical VPAs?
A VPA bundle is created as a group for all identical VPAs. These VPAs belong to a POA project and are executed together. Features of a VPA bundle: Reviews for all identical VPAs in a bundle can be booked together A combined invoice will be generated ...
When does the project and review status get updated on the Platform?
Once the review is approved by the Certification team, the Status of the review is updated as Finished as shown below. Project status also gets updated as shown below. Note: Below is the Project Status for each Review Approval stage. Review ...
What is the final step to close the review on the Platform?
Once all the documents are reviewed and confirmation is received from the certification team, you will need to submit a review for final approval. This step is required since not Submitting the review for final approval, will not trigger the ...
How do I check the Review Invoice status on the Platform?
Open your project on the platform and go to the review tab. Click on the Status drop-down button to view the Invoice status. The status section will expand and you will see the Invoice status here along with other statuses. Status ...
Can we grant others (for example colleagues or external consultants) access to our projects in the SustainCERT Platform?
On the SustainCERT Platform, only a single email id is configured and associated with the Account. Therefore, if you want to grant access to a consultant or another user, you will have to share your login credentials. We will bring in this feature in ...
Gold Standard Registry Account
Opening a GS Registry Account To open a Gold Standard Account please send the following documentation to registry@goldstandard.org Requirements A copy of your organisation's Certificate of Incorporation. Your company or organisation's registration ...
I have received my SustainCERT Platform credentials, what shall I do next?
Welcome to the SustainCERT Platform. After you log in to the SustainCERT Platform successfully, you can start creating your project and book reviews. Below are the steps that you need to perform with links to other articles in this Knowledge Base: ...
How do I reset the login Password on the SustainCERT Platform?
To reset your SustainCERT Platform password, please open the login page on the platform here: https://platform.sustain-cert.com Click on the link "Forgot your password" as displayed below: Clicking on the link will open another window where you will ...
How can I register / create a new Project in the SustainCERT Platform?
To create a new Project, you must first login to the SustainCERT Platform. Once you log in successfully, you will see the My Projects screen, This displays all the projects created by you in past. To create a new project, click on the button "New ...
How do I login to the SustainCERT Platform?
To login to the SustainCERT Platform, please follow the below steps:- Type in the below URL on the web browser address bar and press ENTER https://platform.sustain-cert.com Enter your registered email id and password. Click on the "Sign in" button to ...
Can I change my mind on issuance and replace Renewable Energy Labels with verified emission reductions (VERs), or vice-versa?
Yes.
Can I transfer existing verified emission reductions (VERs) to Renewable Energy Labels under Gold Standard for the Global Goals?
Existing projects that transition to Gold Standard for the Global Goals can also choose to cancel their issued VERs during an eligible time period and issue Renewable Energy Labels instead. These projects will have to be Registered under an ...
Can Gold Standard Verified Emission Reductions (VERs) be cancelled once issued?
No. Once issued, Gold Standard credits remain valid until they are permanently retired in the Gold Standard Impact Registry or until the time they are used for compliance or retired in an authorised registry. Once issued, Gold Standard Verified ...
Am I allowed to make changes to the project design?
Project Developers may request approval for changes to the project design with payment of a required design change fee. Gold Standard will not conclude Verification until the request for approval of changes has been approved. The following ...
Where do I upload documents on the new Gold Standard Impact Registry?
The Gold Standard Impact Registry has been designed to track environmental assets (like VERs) and the climate and development impacts of Gold Standard certified projects. All project documents are now uploaded and hosted on the SustainCERT App. ...
How do I register for a SustainCert account?
An account needs to be opened with the Gold Standard Impact Registry first, then you can open a SustainCert account.
How do I change our SustainCERT Account Manager?
Only one user may be listed as the account manager for the SustainCERT Platform To make changes to the account manager, please contact the SustainCERT Client Support Centre at help@sustain-cert.com
Can we grant others (for example colleagues or external consultants) access to our projects in the SC Platform?
In the current version of the SC Platform, there is only one user per account holder – this will be upgraded to multiple users in the next version. Therefore, if you want to grant access to a consultant or another user, you will have to share your ...
How to Login to SustainCERT app
Please follow the instructions:- Type the below URL on web browser address bar and press ENTER https://platform.sustain-cert.com/ Enter your email address and password Click on the Sign In button If you don't remember the password, click on link ...
How do I get User credentials to login to sustainCERT application
Before knowing the process of getting the login credentials for sustainCERT application, below is a short description about the application. a. Purpose of this application is to implement the complete certification workflow. b. You can create new ...