Changing an incorrect project status in the SustainCert App

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• I am unable to find a project in my account on the SustainCERT App

  Please try searching with the numbers ONLY from your GS ID or with an unusual key word in your project name.  If this does not work, please send us an email at help@sustain-cert.com with the following information.  Account Name Project name GSID ...

• The SustainCERT App won’t let me book a Design Review until 4 months from now. Why?

  The SustainCERT App books reviews based on certain business rules that help us allocate our resources more efficiently.  It is possible to get an earlier date; however if you need an expedited review, you may be subject to certain fees.  Please ...

• The details of my project are not correct, how can I change them?

  Once a project is created on the SustainCERT App, the project developer is not allowed to update any details about the project. To make changes to the project, please send us an email at help@sustain-cert.com with the following information.  Project ...

• I am unable to find a project in my account on the SustainCERT Platform

  Please try searching for your project after you log in to the SustainCERT Platform. To login to the SustainCERT Platform, please follow the below steps:- Type in the below URL on the web browser address bar and press ENTER ...

• Updating/correcting your project details

  Once a project is created on the SustainCERT platform, the Project developer can not update the project. To make changes to the project, please send an email to platformsupport@sustain-cert.com with the following details: Project Name GSID Current ...